Setup & onboarding
Set up your Kivanto instance, users and projects, connect agreed data sources and introduce your team to the workspace.
Kivanto Managed · Managed business AI
Your business AI.
Operated by us.
A dedicated AI workspace for your team. We set up Kivanto and suitable models and handle ongoing operations — in an EU data centre or on your infrastructure.
- Monthly operations
- Personal support
- Optional private LLM
Your team
Documents · Questions · Workflows
Your Kivanto instance
Company knowledge · Projects · Roles
Suitable AI models
EU provider or your own LLM server
We handle operations
Updates · Monitoring · Backups
What we handle
Set up. Maintained. Supported.
An agreed environment and a dedicated contact for running your business AI.
Operations & monitoring
Monitor services, handle incidents and install security updates during agreed maintenance windows.
Backups & recovery
Configure backups for the agreed data and test recovery at defined intervals.
Models & support
Select suitable models, test changes before rollout and support your team within the agreed service scope.
Your deployment model
As much dedicated infrastructure as you need.
Choose the starting point for your proposal. We match model performance, data processing and capacity to your tasks.
Kivanto with an external AI provider
Your company workspace. Managed in a data centre.
We operate your Kivanto instance and set up access to an agreed EU AI service. Model requests are processed by that provider.
- A dedicated Kivanto instance for your company
- AI provider and models by agreement
- Model usage within an agreed budget
Depending on the provider, model compute is shared. A dedicated Kivanto instance does not mean an exclusive GPU.
Service & pricing
Set up once. Managed every month.
Your proposal separates setup, ongoing operations and AI capacity.
Setup
Installation, data connections and onboarding within the agreed scope.
Managed operations
Monitoring, updates, backups and a defined support allowance.
AI & infrastructure
Hosting and model usage or a dedicated LLM server.
Your individual proposal
For your team, your tasks and your preferred deployment model.
Software licensing and optional licence maintenance are listed separately. Support hours, response times, capacity and contract duration are defined in your proposal. Additional integrations and extensions are agreed separately.
Explore software licences →From use case to operations
Start with your tasks.
01
Discuss your needs
Review team size, typical tasks, data sources and data processing requirements.
02
Test models & agree scope
Test model quality, response times and concurrent usage. Agree service scope and costs.
03
Set up & operate
Configure your environment, onboard your team and take over the agreed operations.
Questions about managed operations
Is Managed an additional software licence?
Managed is a service for setup and ongoing operations. The appropriate Kivanto software licence is listed separately in the proposal. We take an existing licence into account when planning.
Do we get our own LLM server?
Private LLM provides dedicated model compute for your company. With managed operations using an external AI provider, your Kivanto instance is separate; the model provider may share its compute with other customers.
Where is our data processed?
This depends on the agreed deployment model. We define locations for the application, models, backups and other services, as well as maintenance access, before setup. Providers and data processing arrangements are documented contractually.
Are unlimited AI usage and support included?
No. Model capacity, concurrent requests, any usage budgets and support allowances are defined in your proposal. A dedicated server is limited by its agreed hardware.
Can we take over operations later?
The agreed data, configuration and operational documentation can be handed over. Scope, format and migration assistance are defined before the contract starts. Rented hardware remains with its provider.
Your team uses AI. We handle operations.
Bring a typical use case. Together we define the right environment and monthly service scope.