01How does Kivanto help with everyday work?+
Kivanto connects your knowledge to the tasks you want to accomplish: ask about documents, check claims against sources, explore dependencies, prepare customer conversations, organise follow-up tasks and schedule recurring summaries. Media Studio and AI assistants support further work. The instance runs on your infrastructure, with models and connections configured for your needs.
02How does Kivanto Solo differ from team use?+
Kivanto Solo is free for one person on their own computer, including professional use. A shared instance for multiple people requires the Kivanto Server edition under a separate agreement. Setup, data integration and support are offered individually.
03Where does Kivanto run, and where is our data processed?+
Kivanto runs on your own infrastructure, either locally on a computer or on a company server. You can configure local models or an external model provider for AI processing. With an external provider, the content needed for each request is sent to that provider. Models and data sources are selected during setup.
04Do we need to replace our files and existing systems?+
Start with existing folders, network drives and supported document stores. Local source folders are imported read-only and synchronised on request. MCP connections add read access to other services. Dedicated CRM connections for Twenty, Microsoft 365 and Brevo each have their own scope. Credentials, permissions and data mappings are configured and verified for your accounts.
05Does the AI change or send anything without my approval?+
In Kivanto chat, file and CRM changes are prepared as proposals for human approval. The same applies to code edits and configured test commands. Explicitly activated CRM workflows execute their configured actions automatically. They create email drafts but do not send messages. External AI clients operate with the permissions you grant and their own approval rules.
06Can I keep using my existing AI assistants?+
Yes. Claude Desktop, Claude Code and Codex, for example, can access shared knowledge in Kivanto through MCP. Each client receives its own revocable credentials with defined permissions. The Kivanto agent can also use read-only tools from configured MCP services. Choosing a model in Kivanto does not automatically determine which model an external assistant uses.
07Can Kivanto edit Word and Excel files for me?+
In the current development version, the built-in agent can create DOCX and XLSX files and make targeted changes. You review a content preview and proposed changes before approving the file. Editing does not require an Office installation. New Excel formulas are calculated when opened in Excel. This capability is presented as a preview and has not yet been verified in the stable download.
08Does Kivanto automatically learn from all my data?+
The new local specialist models are deliberately trained on confirmed examples. You review the results and activate a model only after the required quality checks. There is no automatic training on all your documents. Models and examples remain tied to the respective user and project context. This learning area is part of the current development version; reliable use requires suitable data of your own.
09Who can see which content?+
Kivanto organises knowledge into projects with members and roles. Personal spaces are separate from shared content. Access by AI assistants is also tied to user permissions. Data sources and sharing settings are configured to suit your teams.
10Do routines run when the browser is closed?+
Yes, as long as the Kivanto instance is running. A routine starts at the scheduled time and saves its result as a conversation. It does not wake a sleeping or switched-off computer. Webhook triggers need an instance the sender can reach. Actions that require approval are not automatically approved by routines.
11What records are available for internal reviews?+
The audit log records allowed and denied project access, along with other captured response, research and settings events. Authorised users can filter and export entries. Permission to access does not prove that an action was completed; the log is not a complete, tamper-proof archive. Privacy cases support manual preparation for a decision but do not automatically disclose or erase data.
12How does Kivanto support GDPR implementation?+
Self-hosting, role and project permissions, and traceable access decisions support your technical and organisational privacy measures. GDPR compliance also depends on processing purposes, legal bases, configuration, provider agreements, and retention and deletion policies. Automated access and deletion workflows across all data stores are not yet fully available. Audit logs themselves can contain personal data and must be included in your privacy policies and procedures.
13How do we get started, and what does Kivanto cost?+
You can download Kivanto Solo for free and use it as an individual on your own computer. Central company setup, data integration and support are offered through an individual proposal. Infrastructure and external AI models may incur additional costs.