01How does Kivanto help with everyday work?+
Kivanto connects your knowledge to the tasks you want to accomplish: ask about documents, check claims against sources, explore dependencies, prepare customer conversations, organise follow-up tasks and schedule recurring summaries. Media Studio and AI assistants support further work. The instance runs on your infrastructure, with models and connections configured for your needs.
02Can I bring my chats from Claude or ChatGPT?+
Yes, with the local import in Kivanto Solo. The ChatGPT import brings available conversations and files from an extracted data export into one Kivanto project. The Claude / Cowork import covers locally available projects, files and readable chats. Cloud-only content is not retrieved; Claude account-export ZIP files are not supported. A preview shows the scope and missing content before copying. Original files and provider accounts remain unchanged.
03How does Kivanto Solo differ from team use?+
Kivanto Solo is free for one person on their own computer, including professional use. A shared instance for multiple people requires the Kivanto Server edition under a separate agreement. Setup, data integration and support are offered individually.
04Where does Kivanto run, and where is our data processed?+
Kivanto runs on your own infrastructure, either locally on a computer or on a company server. You can configure local models or an external model provider for AI processing. With an external provider, the content needed for each request is sent to that provider. Models and data sources are selected during setup.
05Do we need to replace our files and existing systems?+
Start with existing folders, network drives and supported document repositories. Local source folders are imported read-only and synchronised on request. MCP connections add access to other services and supported actions with approval rules. Odoo 17 can be connected through the Kivanto add-on; Twenty, Microsoft 365 and Brevo have dedicated CRM integrations. Credentials, permissions and data mappings are configured for your accounts.
06Does the AI change or send anything without my approval?+
File, document, CRM and rule changes in Kivanto chat are prepared for human approval. Enabled CRM workflows run their configured actions automatically; you send email drafts in your mail application. Writable MCP tools ask by default. Administrators can explicitly allow individual project tools without asking. Authorised code execution in the private workspace can run directly. External agents use their own approval rules.
07Can I keep using my existing AI assistants?+
Yes. OpenCode, Pi Agent, Cline, Claude Desktop, Claude Code and Codex can access shared project knowledge through MCP. Each client receives its own revocable access. In Solo, you can also start OpenCode tasks directly from chat, using a local project folder and a configured OpenCode installation. External agents use their own models and permissions.
08Can Kivanto edit Word and Excel files for me?+
Yes. The built-in agent can create and selectively edit DOCX and XLSX files. You review a content preview and the changes before approving the file. Editing does not require Office to be installed. New Excel formulas are calculated when opened in Excel. The preview is not a print-accurate Office layout.
09Which new features are available?+
The current version includes the light dashboard with activity charts, dictation and read-aloud, personal skills, folder triggers for routines, code execution with a private workspace, and project rules in chat. Writable MCP tools and the Odoo integration are also available. Required models, permissions and connections are configured for your use. Meeting notes from recordings remain a limited preview.
10Does Kivanto automatically learn from all my data?+
Local specialist models are trained on confirmed examples. You compare results and activate a model only after the required quality checks. There is no automatic training on all your documents. Without suitable data of your own, there is no trained model for your task. Risk and opportunity indicators require professional review.
11Who can see which content?+
Kivanto organises knowledge into projects with members and roles. Personal spaces are separate from shared content. Access by AI assistants is also tied to user permissions. Data sources and sharing settings are configured to suit your teams.
12Do routines run when the browser is closed?+
Yes, as long as the Kivanto instance is running. Routines start on a schedule, through a webhook or when matching changes occur in a watched project folder. Results are saved as conversations. A powered-off or sleeping computer is not woken up. Webhooks require a reachable instance. Actions requiring approval are not automatically approved in routines.
13What records are available for internal reviews?+
The audit log records allowed and denied project access, along with other captured response, research and settings events. Authorised users can filter and export entries. Permission to access does not prove that an action was completed; the log is not a complete, tamper-proof archive. Privacy cases support manual preparation for a decision but do not automatically disclose or erase data.
14How does Kivanto support GDPR implementation?+
Self-hosting, role and project permissions, and traceable access decisions support your technical and organisational privacy measures. GDPR compliance also depends on processing purposes, legal bases, configuration, provider agreements, and retention and deletion policies. Automated access and deletion workflows across all data stores are not yet fully available. Audit logs themselves can contain personal data and must be included in your privacy policies and procedures.
15How do we get started, and what does Kivanto cost?+
You can download Kivanto Solo for free and use it as an individual on your own computer. Central company setup, data integration and support are offered through an individual proposal. Infrastructure and external AI models may incur additional costs.
16Do apps and automation save AI tokens?+
Defined app functions such as totals, form validation and data filters need no model call. Approved app automations execute saved steps without Kivanto planning them again with AI. Creating and modifying an app and adding AI-generated text can still use tokens. Conventional AI routines still use a model. External services may incur their own costs. Your overall savings depend on your workflow and how you use it.